Help

Below are links to some of the most common help topics. If you are unable to find an answer to your specific question please contact us at help@tcmmasters.com

How can I change my password?

To chage your password please contact email us at help@tcmmasters.com and we will change it for you.

What currrency does your store use?

Our store uses US dollars for all courses.

Do I need a PayPal account to purchase a course?

We use PayPal because of its strong security, reputation and ease of use.But you don't need a PayPal Account to purchase courses. If you don't have a PayPal account you can use any of the major credit cards such as Visa, Mastercard as well as American Express.

How do I print course handouts?

Course handouts are available to print in pdf. To view pdfs you need to have Adobe pdf reader, which you can download here.

I have registered for my course but I can't view it.

Please make sure that your browser settings allow popups from www.tcmmasters.com. We use popup windows to play course videos and you need to have popups from www.tcmmasters.com enabled to be able to view courses.For more information on allowing popups click on the browser links below:

Internet Explorer

Firefox

Google Chrome

Safari

Also please note that if you have add ons such as Google toolbar which may block popups. To learn more disabling a popup blocker in Google toolbar please click here.